Terms & Conditions
Last Updated: September 2025
1. Acceptance
By downloading or using Ellyra, you agree to these Terms. If you do not agree, you must stop using the app. You must be 17 and above to use the app.
2. Services
Ellyra provides:
- Symptom checker & health insights
- Health tracking tools
- Report analysis & personalised tips
2a. Medical Disclaimer
Ellyra is an informational tool only. It does not provide medical diagnosis, treatment, or prescriptions. Ellyra is not a substitute for professional medical advice. Always seek the advice of a qualified healthcare provider with any medical questions. In an emergency, call 111 (or your local emergency number) immediately.
3. User Obligations
- Provide accurate information.
- Use Ellyra only for personal, lawful purposes.
- Do not misuse, hack, reverse-engineer, or copy the app.
- Do not rely on Ellyra for emergencies or critical decisions – call 999 or see a doctor.
4. Security & Authentication
- You are responsible for keeping your login credentials safe.
5. Advanced Intelligent Systems Disclaimer
Ellyra uses intelligent algorithms to provide suggestions. These are educational only and not a medical diagnosis. Decisions about treatment remain with qualified healthcare professionals.
6. Intellectual Property
All app content, software, and branding remain the property of Ellyra Life Sciences Ltd.
7. Limitation of Liability
Ellyra is provided "as is". We do not guarantee uninterrupted service. We are not liable for:
- Decisions you make based on app suggestions.
- Losses resulting from reliance on non-clinical advice.
Nothing excludes liability for fraud, death, or personal injury caused by our negligence.
8. Termination
We may suspend or terminate accounts for misuse, breach of terms, or unlawful activity.
9. Governing Law
These Terms are governed by the laws of England & Wales. Disputes will be subject to UK courts.
Contact Information
For questions about these Terms & Conditions, please contact us at privacy@ellyra.health.